Work Location: Kent County – Michigan

Homemakers provide service to individuals in their own homes and communities, who need assistance caring for themselves because of old age, sickness, disability, and/or other inflictions. Home care may include housecleaning, laundry, meal preparation, transportation, companionship, and respite, 

Homemakers are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship: Reports to Supervisor.


  • Teach/perform meal planning and preparation, routine housekeeping activities such as making/changing beds, dusting, vacuuming, washing floors, cleaning kitchen and bathroom, and laundry.
  • Perform/assist with essential shopping/errands, which may include handling the client’s money, in accordance with the care plan and under the observation of the Supervisor.
  • Assist with following a written, special diet plan and reinforcement of diet maintenance, which is provided under the direction of a Physician and as identified in the care plan.  Escort to medical facilities, errands, shopping, and outings as specified in the care plan.  Provide companionship, friendship, and emotional support.
  • Assist clients with communication by writing or typing correspondence for them or researching information for them.
  • Participate on the Care Team by providing input and making suggestions.
  • Ensure service is delivered in accordance with all relevant policies, procedures, and practices.  Monitor supplies and resources.
  • Evaluate the program and make recommendations to it, as indicated.
  • Follow the written care plan. 
  • Carry out duties as assigned by the Supervisor.
  • Observe the client’s functioning and report to Supervisor.
  • Complete and maintain records of daily activities, observations, and direct hours of service.
  • Attend orientation, in-service training sessions and staff meetings.
  • Develop and maintain constructive and cooperative working relationships with others.
  • Make decisions and solve problems.
  • Communicate with Supervisor and co-workers.
  • Observe, receive, and obtain information from relevant sources.

Required Knowledge:

  • Knowledge of home management skills.
  •  Knowledge of principles and processes for providing client and personal services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
  • Knowledge of the English language.
  • Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
  • Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities:

  • The ability to be aware of other people’s reactions and understand why they react as they do.
  • The ability to establishing and maintain relationships.
  • The ability to teach others.
  • The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
  • The ability to identify problems and determine effective solutions.
  • The ability to understand written and oral instructions.
  • The ability to communicate information orally so others understand. 
  • The ability to communicate in writing so others understand.
  • The ability to listen and understand the spoken word. 
  • The ability to work independently and in cooperation with others.
  • The ability to determine or recognize when something is likely to go wrong.
  • The ability to suggest a number of ideas on a subject. 
  • The ability to perform activities that use the whole body.
  • The ability to handle and move objects and people.
  • The ability to provide advice and consultation to others.
  • The ability to observe and recognize changes in clients.
  • The ability to establish and maintain harmonious relations with clients/families/coworkers.

Physical and Mental Demands:

  • Good physical and mental health.  Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear, and see. 
  • Mental fortitude and stability to handle stress.
  • Physical and mental ability to drive a vehicle.


  • Current driver’s license or access to public transportation.
  • Proper Vehicle Insurance Coverage.

Training/Experience: May require related experience.

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